Js
/
lyr-one-test
0
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

客诉档案

Browse Source
main
@zhu-yuefeng 1 year ago
parent aba625587a
commit bd462577b4
2 changed files with 446 additions and 0 deletions
Show Stats Download Patch File Download Diff File

54
src/api/ea/electronicCustomerComplaint/electronicCustomerComplaint.js
Unescape Escape View File

@ -0,0 +1,54 @@
import request from '@/utils/request'
// 创建客诉档案
export function createElectronicCustomerComplaint(data) {
return request({
url: '/ea/electronic-customer-complaint/create',
method: 'post',
data: data
})
}
// 更新客诉档案
export function updateElectronicCustomerComplaint(data) {
return request({
url: '/ea/electronic-customer-complaint/update',
method: 'put',
data: data
})
}
// 删除客诉档案
export function deleteElectronicCustomerComplaint(id) {
return request({
url: '/ea/electronic-customer-complaint/delete?id=' + id,
method: 'delete'
})
}
// 获得客诉档案
export function getElectronicCustomerComplaint(id) {
return request({
url: '/ea/electronic-customer-complaint/get?id=' + id,
method: 'get'
})
}
// 获得客诉档案分页
export function getElectronicCustomerComplaintPage(query) {
return request({
url: '/ea/electronic-customer-complaint/page',
method: 'get',
params: query
})
}
// 导出客诉档案 Excel
export function exportElectronicCustomerComplaintExcel(query) {
return request({
url: '/ea/electronic-customer-complaint/export-excel',
method: 'get',
params: query,
responseType: 'blob'
})
}

392
src/views/ea/electronicCustomerComplaint/index.vue
Unescape Escape View File

@ -0,0 +1,392 @@
<template>
<div class="app-container">
<!-- 搜索工作栏 -->
<el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
<el-form-item label=" 制单人" prop="createBy">
<el-input v-model="queryParams.createBy" placeholder="请输入 制单人" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="创建日期" prop="createTime">
<el-date-picker v-model="queryParams.createTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
</el-form-item>
<el-form-item label="业务实体" prop="company">
<el-input v-model="queryParams.company" placeholder="请输入业务实体" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="所属部门" prop="deptName">
<el-input v-model="queryParams.deptName" placeholder="请输入所属部门" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="客诉编号" prop="complaintCode">
<el-input v-model="queryParams.complaintCode" placeholder="请输入客诉编号" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="客户名称" prop="customerName">
<el-input v-model="queryParams.customerName" placeholder="请输入客户名称" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="客户电话" prop="customerPhone">
<el-input v-model="queryParams.customerPhone" placeholder="请输入客户电话" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="客诉时间" prop="complaintTime">
<el-date-picker v-model="queryParams.complaintTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
</el-form-item>
<el-form-item label="客诉类型" prop="complaintType">
<el-select v-model="queryParams.complaintType" placeholder="请选择客诉类型" clearable size="small">
<el-option label="请选择字典生成" value="" />
</el-select>
</el-form-item>
<el-form-item label="处理人" prop="handler">
<el-input v-model="queryParams.handler" placeholder="请输入处理人" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="处理时间" prop="handleTime">
<el-date-picker v-model="queryParams.handleTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
</el-form-item>
<el-form-item label="处理结果" prop="handleResult">
<el-input v-model="queryParams.handleResult" placeholder="请输入处理结果" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="年度" prop="year">
<el-input v-model="queryParams.year" placeholder="请输入年度" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="月份" prop="period">
<el-input v-model="queryParams.period" placeholder="请输入月份" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="借阅状态" prop="borrowStatus">
<el-select v-model="queryParams.borrowStatus" placeholder="请选择借阅状态" clearable size="small">
<el-option label="请选择字典生成" value="" />
</el-select>
</el-form-item>
<el-form-item label="归档时间" prop="recordTime">
<el-date-picker v-model="queryParams.recordTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
</el-form-item>
<el-form-item label="纸档位置" prop="position">
<el-input v-model="queryParams.position" placeholder="请输入纸档位置" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="完整性" prop="cherks">
<el-input v-model="queryParams.cherks" placeholder="请输入完整性" clearable @keyup.enter.native="handleQuery"/>
</el-form-item>
<el-form-item label="归档状态" prop="fileStatus">
<el-select v-model="queryParams.fileStatus" placeholder="请选择归档状态" clearable size="small">
<el-option label="请选择字典生成" value="" />
</el-select>
</el-form-item>
<el-form-item>
<el-button type="primary" icon="el-icon-search" @click="handleQuery">搜索</el-button>
<el-button icon="el-icon-refresh" @click="resetQuery">重置</el-button>
</el-form-item>
</el-form>
<!-- 操作工具栏 -->
<el-row :gutter="10" class="mb8">
<el-col :span="1.5">
<el-button type="primary" plain icon="el-icon-plus" size="mini" @click="handleAdd"
v-hasPermi="['ea:electronic-customer-complaint:create']">新增</el-button>
</el-col>
<el-col :span="1.5">
<el-button type="warning" plain icon="el-icon-download" size="mini" @click="handleExport" :loading="exportLoading"
v-hasPermi="['ea:electronic-customer-complaint:export']">导出</el-button>
</el-col>
<right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
</el-row>
<!-- 列表 -->
<el-table v-loading="loading" :data="list">
<el-table-column label="主键" align="center" prop="id" />
<el-table-column label=" 制单人" align="center" prop="createBy" />
<el-table-column label="创建日期" align="center" prop="createTime" width="180">
<template v-slot="scope">
<span>{{ parseTime(scope.row.createTime) }}</span>
</template>
</el-table-column>
<el-table-column label="业务实体" align="center" prop="company" />
<el-table-column label="所属部门" align="center" prop="deptName" />
<el-table-column label="客诉编号" align="center" prop="complaintCode" />
<el-table-column label="客户名称" align="center" prop="customerName" />
<el-table-column label="客户电话" align="center" prop="customerPhone" />
<el-table-column label="客诉时间" align="center" prop="complaintTime" width="180">
<template v-slot="scope">
<span>{{ parseTime(scope.row.complaintTime) }}</span>
</template>
</el-table-column>
<el-table-column label="客诉类型" align="center" prop="complaintType" />
<el-table-column label="客诉内容" align="center" prop="complaintContent" />
<el-table-column label="处理人" align="center" prop="handler" />
<el-table-column label="处理时间" align="center" prop="handleTime" width="180">
<template v-slot="scope">
<span>{{ parseTime(scope.row.handleTime) }}</span>
</template>
</el-table-column>
<el-table-column label="处理结果" align="center" prop="handleResult" />
<el-table-column label="年度" align="center" prop="year" />
<el-table-column label="月份" align="center" prop="period" />
<el-table-column label="借阅状态" align="center" prop="borrowStatus" />
<el-table-column label="归档时间" align="center" prop="recordTime" />
<el-table-column label="纸档位置" align="center" prop="position" />
<el-table-column label="完整性" align="center" prop="cherks" />
<el-table-column label="归档状态" align="center" prop="fileStatus" />
<el-table-column label="操作" align="center" class-name="small-padding fixed-width">
<template v-slot="scope">
<el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)"
v-hasPermi="['ea:electronic-customer-complaint:update']">修改</el-button>
<el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)"
v-hasPermi="['ea:electronic-customer-complaint:delete']">删除</el-button>
</template>
</el-table-column>
</el-table>
<!-- 分页组件 -->
<pagination v-show="total > 0" :total="total" :page.sync="queryParams.pageNo" :limit.sync="queryParams.pageSize"
@pagination="getList"/>
<!-- 对话框(添加 / 修改) -->
<el-dialog :title="title" :visible.sync="open" width="500px" v-dialogDrag append-to-body>
<el-form ref="form" :model="form" :rules="rules" label-width="80px">
<el-form-item label=" 制单人" prop="createBy">
<el-input v-model="form.createBy" placeholder="请输入 制单人" />
</el-form-item>
<el-form-item label="业务实体" prop="company">
<el-input v-model="form.company" placeholder="请输入业务实体" />
</el-form-item>
<el-form-item label="所属部门" prop="deptName">
<el-input v-model="form.deptName" placeholder="请输入所属部门" />
</el-form-item>
<el-form-item label="客诉编号" prop="complaintCode">
<el-input v-model="form.complaintCode" placeholder="请输入客诉编号" />
</el-form-item>
<el-form-item label="客户名称" prop="customerName">
<el-input v-model="form.customerName" placeholder="请输入客户名称" />
</el-form-item>
<el-form-item label="客户电话" prop="customerPhone">
<el-input v-model="form.customerPhone" placeholder="请输入客户电话" />
</el-form-item>
<el-form-item label="客诉时间" prop="complaintTime">
<el-date-picker clearable v-model="form.complaintTime" type="date" value-format="timestamp" placeholder="选择客诉时间" />
</el-form-item>
<el-form-item label="客诉类型" prop="complaintType">
<el-select v-model="form.complaintType" placeholder="请选择客诉类型">
<el-option label="请选择字典生成" value="" />
</el-select>
</el-form-item>
<el-form-item label="客诉内容">
<editor v-model="form.complaintContent" :min-height="192"/>
</el-form-item>
<el-form-item label="处理人" prop="handler">
<el-input v-model="form.handler" placeholder="请输入处理人" />
</el-form-item>
<el-form-item label="处理时间" prop="handleTime">
<el-date-picker clearable v-model="form.handleTime" type="date" value-format="timestamp" placeholder="选择处理时间" />
</el-form-item>
<el-form-item label="处理结果" prop="handleResult">
<el-input v-model="form.handleResult" placeholder="请输入处理结果" />
</el-form-item>
<el-form-item label="年度" prop="year">
<el-input v-model="form.year" placeholder="请输入年度" />
</el-form-item>
<el-form-item label="月份" prop="period">
<el-input v-model="form.period" placeholder="请输入月份" />
</el-form-item>
<el-form-item label="借阅状态" prop="borrowStatus">
<el-radio-group v-model="form.borrowStatus">
<el-radio label="1">请选择字典生成</el-radio>
</el-radio-group>
</el-form-item>
<el-form-item label="归档时间" prop="recordTime">
<el-date-picker clearable v-model="form.recordTime" type="date" value-format="timestamp" placeholder="选择归档时间" />
</el-form-item>
<el-form-item label="纸档位置" prop="position">
<el-input v-model="form.position" placeholder="请输入纸档位置" />
</el-form-item>
<el-form-item label="完整性" prop="cherks">
<el-input v-model="form.cherks" placeholder="请输入完整性" />
</el-form-item>
<el-form-item label="归档状态" prop="fileStatus">
<el-radio-group v-model="form.fileStatus">
<el-radio label="1">请选择字典生成</el-radio>
</el-radio-group>
</el-form-item>
</el-form>
<div slot="footer" class="dialog-footer">
<el-button type="primary" @click="submitForm">确 定</el-button>
<el-button @click="cancel">取 消</el-button>
</div>
</el-dialog>
</div>
</template>
<script>
import { createElectronicCustomerComplaint, updateElectronicCustomerComplaint, deleteElectronicCustomerComplaint, getElectronicCustomerComplaint, getElectronicCustomerComplaintPage, exportElectronicCustomerComplaintExcel } from "@/api/ea/electronicCustomerComplaint/electronicCustomerComplaint";
import Editor from '@/components/Editor';
export default {
name: "ElectronicCustomerComplaint",
components: {
Editor,
},
data() {
return {
// 遮罩层
loading: true,
// 导出遮罩层
exportLoading: false,
// 显示搜索条件
showSearch: true,
// 总条数
total: 0,
// 客诉档案列表
list: [],
// 弹出层标题
title: "",
// 是否显示弹出层
open: false,
// 查询参数
queryParams: {
pageNo: 1,
pageSize: 10,
createBy: null,
createTime: [],
company: null,
deptName: null,
complaintCode: null,
customerName: null,
customerPhone: null,
complaintTime: [],
complaintType: null,
complaintContent: null,
handler: null,
handleTime: [],
handleResult: null,
year: null,
period: null,
borrowStatus: null,
recordTime: [],
position: null,
cherks: null,
fileStatus: null,
},
// 表单参数
form: {},
// 表单校验
rules: {
}
};
},
created() {
this.getList();
},
methods: {
/** 查询列表 */
getList() {
this.loading = true;
// 执行查询
getElectronicCustomerComplaintPage(this.queryParams).then(response => {
this.list = response.data.list;
this.total = response.data.total;
this.loading = false;
});
},
/** 取消按钮 */
cancel() {
this.open = false;
this.reset();
},
/** 表单重置 */
reset() {
this.form = {
id: undefined,
createBy: undefined,
company: undefined,
deptName: undefined,
complaintCode: undefined,
customerName: undefined,
customerPhone: undefined,
complaintTime: undefined,
complaintType: undefined,
complaintContent: undefined,
handler: undefined,
handleTime: undefined,
handleResult: undefined,
year: undefined,
period: undefined,
borrowStatus: undefined,
recordTime: undefined,
position: undefined,
cherks: undefined,
fileStatus: undefined,
};
this.resetForm("form");
},
/** 搜索按钮操作 */
handleQuery() {
this.queryParams.pageNo = 1;
this.getList();
},
/** 重置按钮操作 */
resetQuery() {
this.resetForm("queryForm");
this.handleQuery();
},
/** 新增按钮操作 */
handleAdd() {
this.reset();
this.open = true;
this.title = "添加客诉档案";
},
/** 修改按钮操作 */
handleUpdate(row) {
this.reset();
const id = row.id;
getElectronicCustomerComplaint(id).then(response => {
this.form = response.data;
this.open = true;
this.title = "修改客诉档案";
});
},
/** 提交按钮 */
submitForm() {
this.$refs["form"].validate(valid => {
if (!valid) {
return;
}
// 修改的提交
if (this.form.id != null) {
updateElectronicCustomerComplaint(this.form).then(response => {
this.$modal.msgSuccess("修改成功");
this.open = false;
this.getList();
});
return;
}
// 添加的提交
createElectronicCustomerComplaint(this.form).then(response => {
this.$modal.msgSuccess("新增成功");
this.open = false;
this.getList();
});
});
},
/** 删除按钮操作 */
handleDelete(row) {
const id = row.id;
this.$modal.confirm('是否确认删除客诉档案编号为"' + id + '"的数据项?').then(function() {
return deleteElectronicCustomerComplaint(id);
}).then(() => {
this.getList();
this.$modal.msgSuccess("删除成功");
}).catch(() => {});
},
/** 导出按钮操作 */
handleExport() {
// 处理查询参数
let params = {...this.queryParams};
params.pageNo = undefined;
params.pageSize = undefined;
this.$modal.confirm('是否确认导出所有客诉档案数据项?').then(() => {
this.exportLoading = true;
return exportElectronicCustomerComplaintExcel(params);
}).then(response => {
this.$download.excel(response, '客诉档案.xls');
this.exportLoading = false;
}).catch(() => {});
}
}
};
</script>
Write Preview
Loading…
Cancel
Save