客诉档案
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import request from '@/utils/request'
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// 创建客诉档案
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export function createElectronicCustomerComplaint(data) {
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return request({
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url: '/ea/electronic-customer-complaint/create',
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method: 'post',
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data: data
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})
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}
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// 更新客诉档案
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export function updateElectronicCustomerComplaint(data) {
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return request({
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url: '/ea/electronic-customer-complaint/update',
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method: 'put',
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data: data
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})
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}
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// 删除客诉档案
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export function deleteElectronicCustomerComplaint(id) {
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return request({
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url: '/ea/electronic-customer-complaint/delete?id=' + id,
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method: 'delete'
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})
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}
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// 获得客诉档案
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export function getElectronicCustomerComplaint(id) {
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return request({
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url: '/ea/electronic-customer-complaint/get?id=' + id,
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method: 'get'
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})
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}
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// 获得客诉档案分页
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export function getElectronicCustomerComplaintPage(query) {
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return request({
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url: '/ea/electronic-customer-complaint/page',
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method: 'get',
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params: query
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})
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}
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// 导出客诉档案 Excel
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export function exportElectronicCustomerComplaintExcel(query) {
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return request({
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url: '/ea/electronic-customer-complaint/export-excel',
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method: 'get',
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params: query,
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responseType: 'blob'
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})
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}
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<template>
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<div class="app-container">
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<!-- 搜索工作栏 -->
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<el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
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<el-form-item label=" 制单人" prop="createBy">
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<el-input v-model="queryParams.createBy" placeholder="请输入 制单人" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="创建日期" prop="createTime">
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<el-date-picker v-model="queryParams.createTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
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range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
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</el-form-item>
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<el-form-item label="业务实体" prop="company">
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<el-input v-model="queryParams.company" placeholder="请输入业务实体" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="所属部门" prop="deptName">
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<el-input v-model="queryParams.deptName" placeholder="请输入所属部门" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="客诉编号" prop="complaintCode">
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<el-input v-model="queryParams.complaintCode" placeholder="请输入客诉编号" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="客户名称" prop="customerName">
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<el-input v-model="queryParams.customerName" placeholder="请输入客户名称" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="客户电话" prop="customerPhone">
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<el-input v-model="queryParams.customerPhone" placeholder="请输入客户电话" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="客诉时间" prop="complaintTime">
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<el-date-picker v-model="queryParams.complaintTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
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range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
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</el-form-item>
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<el-form-item label="客诉类型" prop="complaintType">
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<el-select v-model="queryParams.complaintType" placeholder="请选择客诉类型" clearable size="small">
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<el-option label="请选择字典生成" value="" />
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</el-select>
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</el-form-item>
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<el-form-item label="处理人" prop="handler">
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<el-input v-model="queryParams.handler" placeholder="请输入处理人" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="处理时间" prop="handleTime">
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<el-date-picker v-model="queryParams.handleTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
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range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
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</el-form-item>
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<el-form-item label="处理结果" prop="handleResult">
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<el-input v-model="queryParams.handleResult" placeholder="请输入处理结果" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="年度" prop="year">
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<el-input v-model="queryParams.year" placeholder="请输入年度" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="月份" prop="period">
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<el-input v-model="queryParams.period" placeholder="请输入月份" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="借阅状态" prop="borrowStatus">
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<el-select v-model="queryParams.borrowStatus" placeholder="请选择借阅状态" clearable size="small">
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<el-option label="请选择字典生成" value="" />
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</el-select>
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</el-form-item>
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<el-form-item label="归档时间" prop="recordTime">
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<el-date-picker v-model="queryParams.recordTime" style="width: 240px" value-format="yyyy-MM-dd HH:mm:ss" type="daterange"
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range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" :default-time="['00:00:00', '23:59:59']" />
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</el-form-item>
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<el-form-item label="纸档位置" prop="position">
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<el-input v-model="queryParams.position" placeholder="请输入纸档位置" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="完整性" prop="cherks">
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<el-input v-model="queryParams.cherks" placeholder="请输入完整性" clearable @keyup.enter.native="handleQuery"/>
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</el-form-item>
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<el-form-item label="归档状态" prop="fileStatus">
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<el-select v-model="queryParams.fileStatus" placeholder="请选择归档状态" clearable size="small">
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<el-option label="请选择字典生成" value="" />
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</el-select>
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</el-form-item>
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<el-form-item>
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<el-button type="primary" icon="el-icon-search" @click="handleQuery">搜索</el-button>
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<el-button icon="el-icon-refresh" @click="resetQuery">重置</el-button>
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</el-form-item>
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</el-form>
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<!-- 操作工具栏 -->
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<el-row :gutter="10" class="mb8">
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<el-col :span="1.5">
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<el-button type="primary" plain icon="el-icon-plus" size="mini" @click="handleAdd"
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v-hasPermi="['ea:electronic-customer-complaint:create']">新增</el-button>
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</el-col>
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<el-col :span="1.5">
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<el-button type="warning" plain icon="el-icon-download" size="mini" @click="handleExport" :loading="exportLoading"
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v-hasPermi="['ea:electronic-customer-complaint:export']">导出</el-button>
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</el-col>
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<right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
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</el-row>
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<!-- 列表 -->
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<el-table v-loading="loading" :data="list">
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<el-table-column label="主键" align="center" prop="id" />
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<el-table-column label=" 制单人" align="center" prop="createBy" />
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<el-table-column label="创建日期" align="center" prop="createTime" width="180">
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<template v-slot="scope">
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<span>{{ parseTime(scope.row.createTime) }}</span>
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</template>
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</el-table-column>
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<el-table-column label="业务实体" align="center" prop="company" />
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<el-table-column label="所属部门" align="center" prop="deptName" />
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<el-table-column label="客诉编号" align="center" prop="complaintCode" />
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<el-table-column label="客户名称" align="center" prop="customerName" />
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<el-table-column label="客户电话" align="center" prop="customerPhone" />
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<el-table-column label="客诉时间" align="center" prop="complaintTime" width="180">
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<template v-slot="scope">
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<span>{{ parseTime(scope.row.complaintTime) }}</span>
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</template>
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</el-table-column>
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<el-table-column label="客诉类型" align="center" prop="complaintType" />
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<el-table-column label="客诉内容" align="center" prop="complaintContent" />
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<el-table-column label="处理人" align="center" prop="handler" />
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<el-table-column label="处理时间" align="center" prop="handleTime" width="180">
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<template v-slot="scope">
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<span>{{ parseTime(scope.row.handleTime) }}</span>
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</template>
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</el-table-column>
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<el-table-column label="处理结果" align="center" prop="handleResult" />
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<el-table-column label="年度" align="center" prop="year" />
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<el-table-column label="月份" align="center" prop="period" />
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<el-table-column label="借阅状态" align="center" prop="borrowStatus" />
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<el-table-column label="归档时间" align="center" prop="recordTime" />
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<el-table-column label="纸档位置" align="center" prop="position" />
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<el-table-column label="完整性" align="center" prop="cherks" />
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<el-table-column label="归档状态" align="center" prop="fileStatus" />
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<el-table-column label="操作" align="center" class-name="small-padding fixed-width">
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<template v-slot="scope">
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<el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)"
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v-hasPermi="['ea:electronic-customer-complaint:update']">修改</el-button>
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<el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)"
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v-hasPermi="['ea:electronic-customer-complaint:delete']">删除</el-button>
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</template>
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</el-table-column>
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</el-table>
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<!-- 分页组件 -->
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<pagination v-show="total > 0" :total="total" :page.sync="queryParams.pageNo" :limit.sync="queryParams.pageSize"
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@pagination="getList"/>
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<!-- 对话框(添加 / 修改) -->
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<el-dialog :title="title" :visible.sync="open" width="500px" v-dialogDrag append-to-body>
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<el-form ref="form" :model="form" :rules="rules" label-width="80px">
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<el-form-item label=" 制单人" prop="createBy">
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<el-input v-model="form.createBy" placeholder="请输入 制单人" />
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</el-form-item>
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<el-form-item label="业务实体" prop="company">
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<el-input v-model="form.company" placeholder="请输入业务实体" />
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</el-form-item>
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<el-form-item label="所属部门" prop="deptName">
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<el-input v-model="form.deptName" placeholder="请输入所属部门" />
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</el-form-item>
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<el-form-item label="客诉编号" prop="complaintCode">
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<el-input v-model="form.complaintCode" placeholder="请输入客诉编号" />
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</el-form-item>
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<el-form-item label="客户名称" prop="customerName">
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<el-input v-model="form.customerName" placeholder="请输入客户名称" />
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</el-form-item>
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<el-form-item label="客户电话" prop="customerPhone">
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<el-input v-model="form.customerPhone" placeholder="请输入客户电话" />
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</el-form-item>
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<el-form-item label="客诉时间" prop="complaintTime">
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<el-date-picker clearable v-model="form.complaintTime" type="date" value-format="timestamp" placeholder="选择客诉时间" />
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</el-form-item>
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<el-form-item label="客诉类型" prop="complaintType">
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<el-select v-model="form.complaintType" placeholder="请选择客诉类型">
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<el-option label="请选择字典生成" value="" />
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</el-select>
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</el-form-item>
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<el-form-item label="客诉内容">
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<editor v-model="form.complaintContent" :min-height="192"/>
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</el-form-item>
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<el-form-item label="处理人" prop="handler">
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<el-input v-model="form.handler" placeholder="请输入处理人" />
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</el-form-item>
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<el-form-item label="处理时间" prop="handleTime">
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<el-date-picker clearable v-model="form.handleTime" type="date" value-format="timestamp" placeholder="选择处理时间" />
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</el-form-item>
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<el-form-item label="处理结果" prop="handleResult">
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<el-input v-model="form.handleResult" placeholder="请输入处理结果" />
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</el-form-item>
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<el-form-item label="年度" prop="year">
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<el-input v-model="form.year" placeholder="请输入年度" />
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</el-form-item>
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<el-form-item label="月份" prop="period">
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<el-input v-model="form.period" placeholder="请输入月份" />
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</el-form-item>
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<el-form-item label="借阅状态" prop="borrowStatus">
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<el-radio-group v-model="form.borrowStatus">
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<el-radio label="1">请选择字典生成</el-radio>
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</el-radio-group>
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</el-form-item>
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<el-form-item label="归档时间" prop="recordTime">
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<el-date-picker clearable v-model="form.recordTime" type="date" value-format="timestamp" placeholder="选择归档时间" />
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</el-form-item>
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<el-form-item label="纸档位置" prop="position">
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<el-input v-model="form.position" placeholder="请输入纸档位置" />
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</el-form-item>
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<el-form-item label="完整性" prop="cherks">
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<el-input v-model="form.cherks" placeholder="请输入完整性" />
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</el-form-item>
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<el-form-item label="归档状态" prop="fileStatus">
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<el-radio-group v-model="form.fileStatus">
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<el-radio label="1">请选择字典生成</el-radio>
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</el-radio-group>
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</el-form-item>
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</el-form>
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<div slot="footer" class="dialog-footer">
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<el-button type="primary" @click="submitForm">确 定</el-button>
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<el-button @click="cancel">取 消</el-button>
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</div>
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</el-dialog>
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</div>
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</template>
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<script>
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import { createElectronicCustomerComplaint, updateElectronicCustomerComplaint, deleteElectronicCustomerComplaint, getElectronicCustomerComplaint, getElectronicCustomerComplaintPage, exportElectronicCustomerComplaintExcel } from "@/api/ea/electronicCustomerComplaint/electronicCustomerComplaint";
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import Editor from '@/components/Editor';
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export default {
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name: "ElectronicCustomerComplaint",
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components: {
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Editor,
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},
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data() {
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return {
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// 遮罩层
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loading: true,
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// 导出遮罩层
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exportLoading: false,
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// 显示搜索条件
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showSearch: true,
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// 总条数
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total: 0,
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// 客诉档案列表
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list: [],
|
||||||
|
// 弹出层标题
|
||||||
|
title: "",
|
||||||
|
// 是否显示弹出层
|
||||||
|
open: false,
|
||||||
|
// 查询参数
|
||||||
|
queryParams: {
|
||||||
|
pageNo: 1,
|
||||||
|
pageSize: 10,
|
||||||
|
createBy: null,
|
||||||
|
createTime: [],
|
||||||
|
company: null,
|
||||||
|
deptName: null,
|
||||||
|
complaintCode: null,
|
||||||
|
customerName: null,
|
||||||
|
customerPhone: null,
|
||||||
|
complaintTime: [],
|
||||||
|
complaintType: null,
|
||||||
|
complaintContent: null,
|
||||||
|
handler: null,
|
||||||
|
handleTime: [],
|
||||||
|
handleResult: null,
|
||||||
|
year: null,
|
||||||
|
period: null,
|
||||||
|
borrowStatus: null,
|
||||||
|
recordTime: [],
|
||||||
|
position: null,
|
||||||
|
cherks: null,
|
||||||
|
fileStatus: null,
|
||||||
|
},
|
||||||
|
// 表单参数
|
||||||
|
form: {},
|
||||||
|
// 表单校验
|
||||||
|
rules: {
|
||||||
|
}
|
||||||
|
};
|
||||||
|
},
|
||||||
|
created() {
|
||||||
|
this.getList();
|
||||||
|
},
|
||||||
|
methods: {
|
||||||
|
/** 查询列表 */
|
||||||
|
getList() {
|
||||||
|
this.loading = true;
|
||||||
|
// 执行查询
|
||||||
|
getElectronicCustomerComplaintPage(this.queryParams).then(response => {
|
||||||
|
this.list = response.data.list;
|
||||||
|
this.total = response.data.total;
|
||||||
|
this.loading = false;
|
||||||
|
});
|
||||||
|
},
|
||||||
|
/** 取消按钮 */
|
||||||
|
cancel() {
|
||||||
|
this.open = false;
|
||||||
|
this.reset();
|
||||||
|
},
|
||||||
|
/** 表单重置 */
|
||||||
|
reset() {
|
||||||
|
this.form = {
|
||||||
|
id: undefined,
|
||||||
|
createBy: undefined,
|
||||||
|
company: undefined,
|
||||||
|
deptName: undefined,
|
||||||
|
complaintCode: undefined,
|
||||||
|
customerName: undefined,
|
||||||
|
customerPhone: undefined,
|
||||||
|
complaintTime: undefined,
|
||||||
|
complaintType: undefined,
|
||||||
|
complaintContent: undefined,
|
||||||
|
handler: undefined,
|
||||||
|
handleTime: undefined,
|
||||||
|
handleResult: undefined,
|
||||||
|
year: undefined,
|
||||||
|
period: undefined,
|
||||||
|
borrowStatus: undefined,
|
||||||
|
recordTime: undefined,
|
||||||
|
position: undefined,
|
||||||
|
cherks: undefined,
|
||||||
|
fileStatus: undefined,
|
||||||
|
};
|
||||||
|
this.resetForm("form");
|
||||||
|
},
|
||||||
|
/** 搜索按钮操作 */
|
||||||
|
handleQuery() {
|
||||||
|
this.queryParams.pageNo = 1;
|
||||||
|
this.getList();
|
||||||
|
},
|
||||||
|
/** 重置按钮操作 */
|
||||||
|
resetQuery() {
|
||||||
|
this.resetForm("queryForm");
|
||||||
|
this.handleQuery();
|
||||||
|
},
|
||||||
|
/** 新增按钮操作 */
|
||||||
|
handleAdd() {
|
||||||
|
this.reset();
|
||||||
|
this.open = true;
|
||||||
|
this.title = "添加客诉档案";
|
||||||
|
},
|
||||||
|
/** 修改按钮操作 */
|
||||||
|
handleUpdate(row) {
|
||||||
|
this.reset();
|
||||||
|
const id = row.id;
|
||||||
|
getElectronicCustomerComplaint(id).then(response => {
|
||||||
|
this.form = response.data;
|
||||||
|
this.open = true;
|
||||||
|
this.title = "修改客诉档案";
|
||||||
|
});
|
||||||
|
},
|
||||||
|
/** 提交按钮 */
|
||||||
|
submitForm() {
|
||||||
|
this.$refs["form"].validate(valid => {
|
||||||
|
if (!valid) {
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
// 修改的提交
|
||||||
|
if (this.form.id != null) {
|
||||||
|
updateElectronicCustomerComplaint(this.form).then(response => {
|
||||||
|
this.$modal.msgSuccess("修改成功");
|
||||||
|
this.open = false;
|
||||||
|
this.getList();
|
||||||
|
});
|
||||||
|
return;
|
||||||
|
}
|
||||||
|
// 添加的提交
|
||||||
|
createElectronicCustomerComplaint(this.form).then(response => {
|
||||||
|
this.$modal.msgSuccess("新增成功");
|
||||||
|
this.open = false;
|
||||||
|
this.getList();
|
||||||
|
});
|
||||||
|
});
|
||||||
|
},
|
||||||
|
/** 删除按钮操作 */
|
||||||
|
handleDelete(row) {
|
||||||
|
const id = row.id;
|
||||||
|
this.$modal.confirm('是否确认删除客诉档案编号为"' + id + '"的数据项?').then(function() {
|
||||||
|
return deleteElectronicCustomerComplaint(id);
|
||||||
|
}).then(() => {
|
||||||
|
this.getList();
|
||||||
|
this.$modal.msgSuccess("删除成功");
|
||||||
|
}).catch(() => {});
|
||||||
|
},
|
||||||
|
/** 导出按钮操作 */
|
||||||
|
handleExport() {
|
||||||
|
// 处理查询参数
|
||||||
|
let params = {...this.queryParams};
|
||||||
|
params.pageNo = undefined;
|
||||||
|
params.pageSize = undefined;
|
||||||
|
this.$modal.confirm('是否确认导出所有客诉档案数据项?').then(() => {
|
||||||
|
this.exportLoading = true;
|
||||||
|
return exportElectronicCustomerComplaintExcel(params);
|
||||||
|
}).then(response => {
|
||||||
|
this.$download.excel(response, '客诉档案.xls');
|
||||||
|
this.exportLoading = false;
|
||||||
|
}).catch(() => {});
|
||||||
|
}
|
||||||
|
}
|
||||||
|
};
|
||||||
|
</script>
|
||||||
Loading…
Reference in New Issue